There could be various reasons why your auto-renewal for a subscription failed. Here are some common reasons:
1. Insufficient Funds
- The most common reason is that there might not be enough funds in the payment method associated with your account. Ensure that your credit card or payment account has sufficient funds.
2. Expired Payment Method
- If the credit card or payment method linked to your subscription has expired, the auto-renewal will fail. Update your payment method if it is expired.
3. Payment Method Issues
- Verify that the payment method you have on file is accepted by the service provider. Some services may have changed what cards or payment methods they accept.
4. Billing Information Mismatch
- Make sure that the billing information associated with your payment method (name, address, etc.) matches the information on file with the subscription service.
5. Subscription Cancellation
- If you or someone with access to your account manually canceled the subscription or opted out of auto-renewal, the system will not attempt to renew. Restart your subscription here
How to subscribe
- Open VPN - Super Unlimited Proxy
- Click the diamond icon at the center on the home screen
- Select desire plan
- Tap Continue
- Proceed with the payment
6. Expired Subscription
- Check if your subscription has expired. If it has, the auto-renewal will not occur until you manually renew it.
7. Technical Glitches
- Sometimes, payment processor errors can cause renewal failures
To address the issue
- Update your payment information if it has changed
- Ensure there are sufficient funds in your account
- Verify that the billing information is accurate
- Contact your bank or credit card support
- Check the subscription status in your account settings
If you're unable to determine the cause or resolve the issue, please contact iOS App Store or Google Play Store support. They can provide specific information about the failed transaction and help you resolve the problem.