For better security and a stable connection, VPN - Super Unlimited Proxy uses the On-Demand mode for the IKEv2 protocol. On-Demand is an Apple feature designed to enhance security by ensuring continuous VPN protection. However, this feature may cause your device to experience temporary Wi-Fi connection interruptions, where internet access is blocked. This issue arises due to the way On-Demand mode manages network transitions and establishes secure VPN tunnels.
How can I resolve this issue?
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Use OpenVPN Protocol:
- Open the VPN - Super Unlimited Proxy app.
- On the home page, manually switch to the OpenVPN protocol.
- Reconnect to the VPN. OpenVPN handles network transitions more effectively, making it less prone to interruptions.
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Manually Disconnect and Reconnect the VPN:
- Open the VPN - Super Unlimited Proxy app.
- Disconnect the VPN manually from the Home page.
- Select a different server location and reconnect.
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Ensure a Stable Network:
- Check that your Wi-Fi connection is stable and not experiencing frequent drops.
These steps may not solve every Wifi issue. If you continue to experience problems, please contact our Support team for further assistance.