Why does the VPN reconnect automatically after I disconnect it from the device settings?

Admin VPN Super
Admin VPN Super
  • Updated

This happens because the On-Demand mode for IKEv2 protocol is being used. On-Demand mode is designed to automatically reconnect the VPN to ensure continuous protection whenever it detects a network change or disconnection. While this feature enhances security, it can cause confusion if you intended to remain disconnected.How can I prevent the VPN from reconnecting automatically?
To stop the VPN from reconnecting after you disconnect it from the device settings, follow these steps:

  1. Manually Disconnect Using the VPN - Super Unlimited Proxy App:
    • Open the VPN app.
    • Disconnect the VPN manually from the Home page.
  2. Disconnecting from the app ensures that On-Demand mode is properly overridden and the VPN remains disconnected until you manually reconnect it.

Why is On-Demand mode important?
On-Demand mode ensures continuous protection by reconnecting the VPN if the connection is interrupted.

If the steps above do not resolve your connection issue, please contact our Support team for further assistance.