If you've purchased a premium subscription but are unable to register or sign up, it may be due to your subscription status not updating properly. This can happen in cases where:
- The subscription update was delayed.
- The update failed due to an internet connection issue.
How to Fix This
To resolve this, please restore your purchase by following these steps:
- Open the My Account section in the app.
- Tap Restore Purchase and follow the on-screen instructions.
Once your subscription is restored, you should be able to complete the registration process.
For further guidance, refer to this article:
How to Complete Sign-Up After Restoring Your Purchase
If the issue persists, visit our Help Center or contact our Support team for further assistance.